I don’t think I can give you a clear answer. I’ve had the same thing happened to me, and as far as I can remember, my credit report never showed a closed account. Whatever the bank did in giving me a card with a new number was not reported on my credit report. Once you have established the new account and received your replacement card, you may want to wait a couple of weeks and then check your credit report again. If it’s still reported as a closed account with a new account, you can call the card issuer and ask why they did that.
closing one account and opening a new account should not have that much affect on your credit score. Mainly, it would slightly reduce the average length of your open credit history which is a small part of the credit score.
