If you see your school listed with a $0, follow these steps to enter your current year data:

1. Login toTurboTax.com.
2. Click on Tax Home on the left side of the screen.
3. If prompted, click on Continue where I left off or Take me to my return.
4. Choose Deductions and Credits from the top of the screen (for some users, this may be in the center).
5. Expand the Education section.
6. Click on Start (or Revisit).
7. Proceed through the entire education section answering all of the additional questions - you will go through about 8-10 additional screens, and then you should reach a summary page.
8. On the Education Summary screen at the end of the section, click Edit/Delete.
9. Edit your entries.

If you still cannot edit the data or you cannot get to the Education Summary screen, follow these additional steps:

1. Click on Tax Tools in the menu on the left of the screen.
2. Click on Tools.
3. Scroll down the list of forms and click delete beside Form 1098-T.
4. Confirm on the next screen by clicking Delete Form.
5. Scroll down the list of forms again and click Delete beside Education Tuition and Fees Summary.
6. Again, confirm on the next screen by clicking Delete Form.

This should clear the section out entirely and let you start fresh.

Hi Susan,

Thanks for trying to help.  The first set of steps still showed tuition uneditable at $0 on the very first screen to enter information for the school.

When I delete the form, it says it successfully deleted Education Tuition and Fees Summary, but then the form still shows in the list and the Expenses and Scholarships section still shows revisit with the same info as before... this seems to be a glitch. 

Anything else to try?

To enter your Form 1098-T information (even when TurboTax thinks it has already been entered and is showing $0), go through the entire education expenses section of your return until you reach the screen titled “Your Education Expenses Summary”, then follow these steps:

• Click Edit next to the student name.
• On the screen titled “Here’s your Education Summary”, click Edit beside Tuition.
• Enter the information from your Form 1098-T.

To go directly to the Education section of your return, use these steps:

• On the top row of the TurboTax online screen, click on Search (or for CD/downloaded TurboTax locate the search box in the upper right corner)
• This opens a box where you can type in “education” (be sure to enter exactly as shown here) and click the magnifying glass (or for CD/downloaded TurboTax, click Find)
• The search results will give you an option to “Jump to education”
• Click on the blue “Jump to education” link