Most likely it is because your standard deduction is higher than your itemized deductions. If your standard deduction is higher than your itemized deductions the software will use the standard deduction (single under 65 the deduction is $12,200 ,married filing jointly the standard deduction is $24,400).
You can review your itemized deduction amounts in TurboTax by following the below instructions:
Once your return is open:
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From the left-hand menu, select Federal (on mobile devices, you might need to scroll down)
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Now select Deductions & Credits near the top of your screen.
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When you get to Now it's time for the fun part... Your tax breaks, scroll all the way to the bottom and select Wrap up tax breaks (if you don't see this button, select Skip to see all tax breaks, then scroll down again).
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Continue through the interview until you see The Standard [or Itemized] Deduction is Right for You,
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On that screen, check the box Change my deduction to see the dollar amount for each deduction.
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Select Continue
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