You can contact TurboTax Customer Support during business hours. Use the info below to contact a Support agent.
https://ttlc.intuit.com/replies/3300041
How did you select to receive your refund? Direct deposit, paper check?
*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
