I’ve ordered 3 different cards and have received nothing. My refund is just sitting on the card and I don’t have access to it because I don’t have a card! So ill, how do we get our money!?
Money has been deposited and no card in the mail yet. This site has become garbage. I'll never use turbo tax again. There is thousands of dollars my family could really use right now, lost, because of their incompetence.
If your money is deposited on a card that you still haven't recieved, it will be sent back to turbotax and they will send you a paper check in just a few business days. That is what happened to me. Never again will I ever use a prepaid card.
I filed a complaint to BBB. 18006249066 is the number I used to get ahold of a person but they just give you the runaround before trying to give you the automated response numbers.frustating
