If your registration for the Turbo Prepaid Visa® Card was successful, then you should expect to receive the card via USPS mail within 5-10 business days. 

After 10 business days have passed and you have not received the card, you may click here to report it lost/stolen or contact the Customer Care department toll-free at (888) 285-4169.

For additional information on this topic, please refer to the FAQ: How to get your tax refund on a Turbo Prepaid Visa® Card

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