Where do u put amount for returns/allowances on schedule c. The directions of ‘select add income for this work’

does not correlate.

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That is part of your record keeping and not normally added to your tax forms.  Start with total cost of inventory after expenses.  You could make that a miscellaneous expense on your taxes, but it is not how businesses keep their books and could lead to confusion.

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are these customer returns and allowances or other returns and allowances?

customer items go on line 2 of schedule c

if these relate to cost of goods sold then net against purchases - there is no specific line for returns and allowances regarding purchases

if you talking about expenses reported elsewhere such as supplies (line 22) again just net.