- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Why does the software require the license code after updates?
I don't remember it ever being as bad as this year. Almost every time the software updates (which is almost every time I open the software), I have to dig through my email to find the stupid license code and re-enter it. intuit, you used to make good software, but frankly between this and not being able to paste strong passwords into your software, I think my taxes for 2021 will be done with software from one of your competitors (and you have a lot of competition these days). Get your act together intuit!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Get your taxes done using TurboTax
do you use a USB drive?
TurboTax looks at your configuration and will ask again if it thinks your computer has changed.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Get your taxes done using TurboTax
I appreciate the suggestion about a thumb drive, but I don't think that is the issue. I do use them from time to time but not related to turbotax and I haven't used one in several weeks. I have opened TT a few times since the last time I used a thumb drive. This is directly related to when TT does a software update. It has happened 3-4 times since I installed the software and every time has been after a software update. It isn't every time that the software updates, but every time that I have been required to re-enter the license code it has been immediately after a software update.
Even if I were using a thumb drive, requiring the license code is not reasonable. A license code is something you enter once to prove it isn't pirated software.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Get your taxes done using TurboTax
It gets worse. After five entries you will be locked out.
You are advised to turn off auto-update.