patmoore2110
New Member

I need to cancel my order that was placed on 1/26/2020.

Order number: TTWCB148634581
Order date: Jan 26, 2020
Total charges: $40.00
EbonyL122824
Intuit Alumni

Get your taxes done using TurboTax

Please see the following FAQ regarding a refund for TurboTax Online products.

https://ttlc.intuit.com/community/charges-and-fees/help/does-your-unconditional-60-day-money-back-gu...

 

Please use the following link to contact Customer Support for further assistance as we are not able to assist with billing issues over AnswerXchange.

https://support.turbotax.intuit.com/contact/

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patmoore2110
New Member

Get your taxes done using TurboTax

So only refunds on CD's....what decade are we in?  I was on the phone for almost an hour yesterday with a turbo expert and she agreed that my instance of turbo is caught in a loop.  She told me that I would be able to get a refund.  Turbo has definite flaws that need to be fixed.  I would like a my order canceled and refund.