Yo thank you so much. The app was forcing me to pay $90 and upgrade to the deluxe live to file - but after seeing your message I got it switched to free file, paid nothing, I got the exact same return 🎉
Crooks is putting it nicely. When you call them, their phones will give you static filled lines. If you ask them to call you back. They agree to. AND NEVER DO.
The real answer is Turbo Tax won't let you change to free version, although they tell you they can. I've tried for an hour and there is not a way. Very disappointed with Turbo Tax for being misleading!
