Hi there,

In my experience, TurboTax has been much more economical than any external tax preparation franchise or CPA office that I have tried.  I use it for personal and Trust/Estate returns, and get a lot of assistance from the questions and answers available here in the Community.  Even for complex issues, I've located great answers.  I feel your frustration. Maybe try the Community database for some free advice?  Best of luck this tax season.