Andrea832
New Member

I am trying to efile and the software is taking me in circles even when I select file by mail. any suggestions?

 
Anonymous
Not applicable

Get your taxes done using TurboTax

Try clearing your cache and cookies and sign in to TurboTax again. Your info is all saved.

Let me know if that helps.

Andrea832
New Member

Get your taxes done using TurboTax

After further review, it appears the issue is that I could not efile with a direct debit payment dated 4.15.19
Anonymous
Not applicable

Get your taxes done using TurboTax

This is a known issue. Please see <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/replies/7419959">https://ttlc.intuit.com/replies/7419959</a>
You can also pay at the IRS payments page: <a rel="nofollow" target="_blank" href="https://www.irs.gov/payments">https://www.irs.gov/payments</a>