On August 21, 2025 I received an email notice from TurboTax regarding their banning of the use of Windows 10 with their desktop product. As I'm not planning on shelling out $1K+ for a new computer
immediately, I'm in a quandary if I can’t complete the return by mid October 2025, the cutoff date for TurboTax use with Windows 10.
In the instruction link for switching from desktop to online it states:
"You can transfer your tax data file (with a filename extension .tax[year], such as .tax2023) only if you're switching a prior year return. You can't transfer your current year return."
So what do I do if my current year return is 2024 and the current date is August 2025? Would I first transfer the previous year (2023) .tax file to provide beginning background, and then simply start the new 2024 return online? I think I saw that as an option in the desktop product. I haven't begun to process my 2024 tax returns.
Sorry, but the instructions issued by TurboTax are of their usual confusing ilk. Certainly it is TurboTax’s obligation to facilitate my tax filing process, or at least, issue a refund. Thanks for any help.
