Are you doing Canada returns? The USA Desktop programs can do unlimited returns but only efile 5. 5 is a federal IRS limit. You can not buy more efiles. You might not have needed to buy a higher version. You should ask for a refund.
FOR CANADA
Here is the Canada forumhttps://turbotax.community.intuit.ca/tax-help
Or Contact TurboTax Canada Support https://support.turbotax.intuit.ca/contact
