Last year after completing my returns they disappeared when I went to go back and make a change. I did it again from scratch. Then guess what happened, yep it dumped my return again. I had to do last year's return 3 times from the very start. Nothing was saved. The programmers they are hiring is to blame imo. When TT works it is great, and when it doesn't, it will push you to the brim, especially when you have to do the whole thing over on the last tax day. Then I got charged twice after my return was rejected and I went back to make a correction. I had to pay to file it again because it forgot who I was, and wouldn't accept the email that I used. Once I realized that it charged me twice I called and talked to them and the girl acted like I was the one at fault. I couldn't get her to understand that it wouldn't accept my email. Either way, they filed my taxes one time, yet they charged me 2 times. They make a mistake, and you pay for it. Sounds like crooks to me tbh.