Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Your taxes, your way. Get expert help or do it yourself. >> Get started
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Showing results for 
Search instead for 
Did you mean: 
New Member

What should I do with a security email?

My daughter asked me to review her return before she filed yesterday - initially I tried to sign in with her old use name and password - today got a TurboTax security email about that situation - I called the number on the email, it was an automated call and I am not confident about the answer. Is there something else I should do?

She was using free file

1 Reply
New Member

What should I do with a security email?

There is security in place for unrecognized devices trying to access an account. If your daughter is the account owner you will need to coordinate with her to get access to her account to review her taxes.

About Community

Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement.



Manage cookies