Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Announcements
Still need to file? Our experts can get your taxes done right. Get started >
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
user19451313
New Member

What do I do if the irs rejected my return because they say someone already filed with my ssn?

 
1 Reply
Critter
Level 15

What do I do if the irs rejected my return because they say someone already filed with my ssn?

Start by double-checking your Social Security number in TurboTax. If it's wrong, correct it and then resubmit your return. If you entered it correctly then...

Next check to see if you accidentally filed yourself by mistake earlier:

Check Your E-File Status on this Secure TurboTax website
https://turbotax.intuit.com/efile/efile_status_lookup.jsp
- It will show the date you transmitted your return and if it was accepted or rejected.  
- Both your Federal and State will be listed separately if you filed both.
- It will tell you when you E-filed
- The electronic filing date

Then if it wasn't you: 

Then it's likely that another taxpayer, inadvertently or otherwise, filed their return using your Social Security number.

You won't be able to fix this rejection; you'll need to file a paper return and attach a copy of the IRS form 14039 http://www.irs.gov/pub/irs-pdf/f14039.pdf

You "may" be the victim of tax-related identity theft.  Please see this TurboTax FAQ for information on how to proceed:

https://ttlc.intuit.com/questions/1900655-tax-related-identity-theft

We strongly recommend that you call the IRS Identify Theft Hotline at 1-800-908-4490. You can also  click here for additional information  at IRS.gov.  http://www.irs.gov/Individuals/Indications-your-identity-may-have-been-stolen-and-how-to-report-it-t...

 

 


message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
message box icon

Ready to start your taxes?

Hand off your taxes, get expert help, or do it yourself.

See Pricing
Manage cookies
v
ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijklmnopqrstuvwxyz0123456789-_~