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What do I do if the irs rejected my return because they say someone already filed with my ssn?

1 Reply
Level 15

What do I do if the irs rejected my return because they say someone already filed with my ssn?

Start by double-checking your Social Security number in TurboTax. If it's wrong, correct it and then resubmit your return. If you entered it correctly then...

Next check to see if you accidentally filed yourself by mistake earlier:

Check Your E-File Status on this Secure TurboTax website
- It will show the date you transmitted your return and if it was accepted or rejected.  
- Both your Federal and State will be listed separately if you filed both.
- It will tell you when you E-filed
- The electronic filing date

Then if it wasn't you: 

Then it's likely that another taxpayer, inadvertently or otherwise, filed their return using your Social Security number.

You won't be able to fix this rejection; you'll need to file a paper return and attach a copy of the IRS form 14039

You "may" be the victim of tax-related identity theft.  Please see this TurboTax FAQ for information on how to proceed:

We strongly recommend that you call the IRS Identify Theft Hotline at 1-800-908-4490. You can also  click here for additional information  at



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