I first downloaded the Deluxe version, then the Premier as I filed two different returns. Now I have paid and downloaded the Home and business version. However, after downloaded this version, it keeps saying Turbo Tax Premier. I need the Home and Business version so I can include our personal and business information but it seems I am having problems finding the correct way to use this version. Why does it keep saying that it is Turbo Tax Premier and not Home and Business? I appreciate your help thank you
You have unnecessarily purchased more software than needed. Any CD/download version of desktop TurboTax can be used to prepare and then e-file up to five federal tax returns---more than five if the extra ones are printed and mailed. All versions of desktop software have all the forms and schedules---you just get more help with certain things in the "higher" versions. You could have used just one CD/download for all of the returns you needed to prepare. And you cannot install more than one version of the desktop software for a specific tax year on the same computer.
Did you download from the TurboTax site? If anything at all----you just could have upgraded from the original Deluxe to Premier or Home and Business. If you paid for three downloads that was overkill.
Contact customer support---you do not need all that software--see if you can get a billing adjustment.
To call TurboTax customer support
They are available from 5 a.m. to 9 p.m. Pacific time