This is a user to user forum. You can probably get help from this forum by asking a specific question.
To contact TurboTax (TT) support:
In the search line enter some keywords or question without quotes. Use the term “billing issues” in the question box, not "Refund" or it will just give you the IRS phone number to check your refund status.
On the next page, skip the suggested topic links and scroll down until you see CALL US. It should show the wait times. Week days 8 AM - 5 PM Pacific time