I just found out IRS is keeping my return and I have over $4,000 I owe. how did this happen?
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The IRS sent you several notices concerning the back taxes owed.
Go to this IRS website for Tax Topic 201 - https://www.irs.gov/taxtopics/tc201
In addition to Topic 201 as mentioned by DoninGA, you can also get more information on the page What is a refund offset?
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