I highly suggest you use the Summary option instead of an import which is probably being blocked or hampered by your antivirus program ...
How to enter a summary in lieu of
individual transactions
Your brokerage statements should include a summary of your
transactions, grouped by sales category, for example "Box A short-term
covered" or "Box D long-term covered". You'll enter the summary
info instead of each individual transaction.
1. Open your
return in TurboTax Online (if it's not already open) and search for stock sales in the
upper-right corner.
2. Click or tap
the "Jump to" link in the search results.
3. Answer Yes to both Did you sell any investments? and Did you get a 1099-B?
o If you land
on Here's the investment sales
info we have so far, select Add More Sales. Then answer Yes to Did you get a 1099-B?
4. On the Choose Your Bank or Brokerage import
screen, select I'll
type it in myself.
5. Select or enter
your brokerage on the next screen and continue.
6. On the
following screen (Tell us
about...) select the second option, I'll enter a summary.
7. On the same
screen, enter the total proceeds (sales) and cost basis, along with the sales
category. Refer to your 1099-B for the amounts and category. When finished,
select Done.
8. Follow the
onscreen instructions to enter additional sales or to view a summary.
When you are done entering all your sales transactions, you'll
eventually come to the Here's the investment sales info we
have so far screen. Here you can edit, delete, or enter more
sales.
Yes
No
