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Refund and Acceptance

Hi. If TT says my fed and state return are approved and accepted but the IRS says it is delayed in approving is there a chance I will not get my refund?

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2 Replies
Expert Alumni

Refund and Acceptance

Once your return is filed, TurboTax has no control over the processing of your return or the release of your refund.


Here are a couple FAQs to track your refund:
When will I get my federal tax refund?
How do I track my state refund?
Why does Where's My Refund say "approved" but TurboTax still says "accepted"?


Why do some refunds take longer than others?

What if my IRS refund is taking longer than 21 days?

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Refund and Acceptance

TurboTax NEVER says your refund was "approved."   TT only tells you that your return was "accepted."  Accepted and approved are not the same thing.




If the IRS says your refund is delayed, then your only source of information is the IRS.  The IRS does not give any information to TurboTax after you file your return.   Watch the IRS refund site for information or call the IRS.



You need your filing status, your Social Security number and the exact amount  (line 35a of your 2023 Form 1040) of your federal refund to track your Federal refund:   




To  call the IRS:IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".  

Then press 3 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.





**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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