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Returning Member

Password change

I am trying to change my password on my turbo card app but it requires my card number. I have lost my card and that is why I am trying h to get into the app to request a new one but it keeps asking for my card number??? I am stuck!!!

2 Replies
Returning Member

Password change

Trying to change my password. It wont let me.

Expert Alumni

Password change

If you no longer have access to your Turbo Visa Debit Card, you have two options:


1) If you have registered your card and know your login credentials, you can request a replacement card by signing in to your Turbo Visa Debit Card account


2) If you don’t know your account login information, call 888-285-4169 for assistance.


You will not be charged for a replacement card or check; standard fees will be waived or refunded to you.


If calling, please be patient. It might take a number of attempts to get through.

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