Only e filed 4 returns but TT says limit of 5 has been reached.

[fl1848]

I have only e filed 4 tax returns. But when I just tried to e file my own return Turbo Tax messaged that I had reached the maximum number of 5 returns.  How can that be?

[SteamTrain]

Always do your own filing first.  Only then should you do others.

__________________________

Sometimes, if one of the earlier e-files was rejected....depending on the reason for the rejection, that ends up counting as one of the e-files.

IF not that...or in any case...Customer Support may be your only avenue as indicated by @tagteam 

(But printing and filing by mail may be your only course of action at this late date.)