Need my @20 refund. I used Turbo Tax via the BECU website. BECU has teamed up with TurboTax Save up to $20 on TurboTax federal products.

The $20 refund I expected to receive, after using the Turbo Tax link on the BECU website, was never applied. Turbo Tax charged me $55.04 (includes tax) for filing my return on 4-14-19. Thanks, Karl Rein-Weston

posted

Please follow the instructions in this TurboTax FAQ to contact customer service to request a refund: TurboTax Support.

When you enter your question, be sure to use "billing issues" as your keywords, NOT "Refund".

I previously filed my 2018 taxes with TurboTax online. I need to access my state return from that year but only a .tax file is shown. How do I open the file?

Expert does your taxes

Do it yourself

Resources

Support

Expert does your taxes

Do it yourself

Resources

Support

Need my @20 refund. I used Turbo Tax via the BECU website. BECU has teamed up with TurboTax Save up to $20 on TurboTax federal products.

Need my @20 refund. I used Turbo Tax via the BECU website. BECU has teamed up with TurboTax Save up to $20 on TurboTax federal products.

Get more help

Do you have a TurboTax Online account?

Need my @20 refund. I used Turbo Tax via the BECU website. BECU has teamed up with TurboTax Save up to $20 on TurboTax federal products.

Do you have an Intuit account?

Need my @20 refund. I used Turbo Tax via the BECU website. BECU has teamed up with TurboTax Save up to $20 on TurboTax federal products.

Get more help

Related Content

Thank you for helping us improve the TurboTax Community!

Sign in to Turbotax

File your taxes, your way

Access additional help, including our tax experts

Post your question

Connect with an expert