Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Announcements
Your taxes, your way. Get expert help or do it yourself. >> Get started
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
johnniegman
New Member

My Turbo Tax won't download from the disc. I get an error code 36

 
1 Reply
Drayton
New Member

My Turbo Tax won't download from the disc. I get an error code 36

Error code 36 is a file system error.  You should open the Disk Utilities program and run First Aid on your hard drive just to make sure the error is not on your hard drive instead of the CD.

We don't have a single, all-purpose phone number. Instead, we have many different numbers, depending on what you need help with.

Follow these instructions to connect with a TurboTax Expert who is specially-trained to handle your unique question or concern. Live help is available from 5:00 AM to 9:00 PM Pacific, seven days a week.

If you're using TurboTax Online:

  1. Sign into your online account if you're not already signed in.
  2. Click Contact in the upper-right corner of your screen.
  3. Ask your question.
  4. Talk one-on-one with a live TurboTax Expert, CPA, or enrolled agent (requires the PLUS add-on if using Federal Free Edition).


About Community

Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement.

3.49m
Members

2.62m
Discussions

Manage cookies
v