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My tax was not filed since my program was not upgraded. The upgrade failed two times. How can i get turbo tax to file my tax..

I said upgrade but I should have said Up date. Federal tax forms failed to download.

New York failed to download.

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My tax was not filed since my program was not upgraded. The upgrade failed two times. How can i get turbo tax to file my tax..

you can try to uninstall program, reboot,  and reinstall.  then  try to update.  

did you purchase from an authorized seller?  if not, the problem could be the disk in which case update may never succeed.  

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