What if my federal refund isn't
enough to cover my TurboTax fees?
To use the
pay-with-your-refund option (aka Refund
Processing), your IRS refund amount must be sufficient to cover your prep
fees, fees for any additional products and services, and applicable sales
tax.
When you get ready to file,
we won't offer pay-with-your-refund if your IRS refund isn't enough to
cover your total bill. In that case, you'll need to pay with
a credit, debit, or pre-paid card.
What happens if the IRS reduces my refund to
the point where it no longer covers my TurboTax fees?
If you get hit with a refund
offset, what's left over might not be enough to cover your fees.
Here's what happens next:
1. We'll
send an email
with instructions on how to pay your TurboTax fees (minus the Refund Processing
fee, if any) by a certain date.
2. If
the fees remain unpaid by the specified date, we'll send two more followup
emails asking that you either pay or request a deferment to prevent the fees
from being automatically debited from your bank account.
3. Finally,
if you still haven't paid by the requested date, we’ll send a final
email letting you know that we're debiting the fees (minus the Refund
Processing fee, if any) and that the auto-debit process cannot be stopped.
The same sequence of events
occurs if the IRS is still holding your refund 36 days after your original
estimated refund date, except that we'll also debit the Refund Processing fee
(if any) in Step 3.
How do you justify debiting my account?
The provision is spelled
out in the Refund Processing Agreement, which you agreed to when you opted to
pay with your refund.
In addition, by clicking
the "I Agree" button below, you electronically sign and authorize
Intuit (through its third party processor) to debit the TurboTax Fees,
Additional Products and Services Purchased and any applicable sales tax from
your bank account number identified in the Agreement below, in the event that
you do not receive a tax refund that is sufficient to pay for them.
