My tax extension was rejected. What should I do?

[bpmbaja]

This was the reason: R0000-679-01 - 'PrimaryPriorYearPIN' or 'PrimaryElectronicFilingPIN' or 'PrimaryPriorYearAGIAmt' in the Return Header must match the e-File database.

[SForrestLO]

Please see this Turbo Tax FAQ on how to find your AGI from last year. 
https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/00/25947

[Mike9241]

two options if continued rejection.  print and mail form 4868 and state extension, if required. they must be postmarked by midnight on the due date.   The IRS has a website where you can file your extension

https://www.irs.gov/forms-pubs/extension-of-time-to-file-your-tax-return 

if you owe you can use IRS direct pay to make payment which gives you an automatic federal extension

https://directpay.irs.gov/directpay/payment?execution=e1s1 

for reason select extension.

state extension requirements are different

[divorcedandretired]

I had the same rejection reason:R0000-679-01 - 'PrimaryPriorYearPIN' or 'PrimaryElectronicFilingPIN' or 'PrimaryPriorYearAGIAmt' in the Return Header must match the e-File database.

I did verify my AGI prior to submitting. ???

1.  How can I "try again" to file an extension via TurboTax?  It doesn't seem to give me that option.

2.  Did the IRS take my tax payment that I sent with the extension?  or do I need to pay again?

[gshep86]

Same thing just happened to me. No idea if I need to resubmit the payment.

[SForrestLO]

Turbo Tax will not know if the IRS receives a payment. Please contact the IRS to inquire. 

How do I contact the Internal Revenue Service (IRS)?
https://ttlc.intuit.com/community/irs/help/how-do-i-contact-the-internal-revenue-service-irs/00/2594...

[divorcedandretired]

I was able to resubmit (the identical extension request information) through Turbo tax... and it was accepted.