My agi was less than $34,000, but i was still charged after reading that it would be free. Why was there a charge?

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My agi was less than $34,000, but i was still charged after reading that it would be free. Why was there a charge?

I see that you are contacting us through TurboTax Deluxe, which there is a charge for, but may be the best option for your personal filing needs.

Here is more information about why you may need to upgrade from TurboTax Free Edition.

https://ttlc.intuit.com/replies/4223394

https://ttlc.intuit.com/replies/3334660

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My agi was less than $34,000, but i was still charged after reading that it would be free. Why was there a charge?

You probably meant to go here instead, with a different User ID:

www.taxfreedom.com

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