455789
You'll need to sign in or create an account to connect with an expert.
I don't quite understand the question.
If you are in "regular" Turbotax, it is "free to start." If your tax situation requires more complicated forms, you will be prompted to upgrade to a higher version. All your information carries over. If you then decide you want to downgrade to a cheaper version, the only way is to "clear and start over" from scratch.
If you are using the IRS Free File Alliance version, that is a separate web site and requires a separate user name and password. The IRS does not allow Turbotax to automatically transfer you up to a paid version. If you want to use a paid version you have to log off, lg on to "regular" Turbotax, and start from scratch. And because the IRS free version is a separate web site, if you want to start over in that version, you have to log out of your regular account, make a new account on the Free site, and start from scratch.
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
Callindril
Level 2
camino
New Member
liyuexin7
New Member
jim-gullen
New Member
geosoc1
New Member