Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
cancel
Showing results for 
Search instead for 
Did you mean: 
Dan8
New Member

I would like a phone conversation so that I can ask a question. What hours is this possible?

 
3 Replies
DoninGA
Level 15

I would like a phone conversation so that I can ask a question. What hours is this possible?

TurboTax is currently closed.  You can ask your question here and someone should be able to help you.
TurboTax support is open from 5am to 5pm Pacific time, Monday thru Friday after tax season.
mesquitebean
Level 15

I would like a phone conversation so that I can ask a question. What hours is this possible?

Or if you are asking about the Live feature of your product, the hours for a Live expert are 8AM-5PM.  I left more info below.
mesquitebean
Level 15

I would like a phone conversation so that I can ask a question. What hours is this possible?

You appear to be using Live Self-Employed.   That Live feature is available during business hours.  8AM-5PM Pacific (11AM-8PM Eastern), Monday-Friday.

 The Live portion of your product allows you to contact an expert for Live tax help and return preparation help from a CPA/EA tax pro.   It also includes a final review of your return, which they will sign, and continued tax help/advice during the year.

Live Self-Employed is currently 199.99 for a Federal return and 44.99 for a state return.   If you choose to pay the fees out of the Federal refund, there is an additional 39.99 service fee (44.99 for California filers.)

Here's more info on using the Live feature of your product:

FAQ:  What is TurboTax Live?
https://ttlc.intuit.com/questions/3859448-what-is-turbotax-live

FAQ:   How do I connect with a tax expert in TurboTax Live?

FAQ:  How do I schedule my review using TurboTax Live?

Dynamic AdsDynamic Ads
Privacy Settings
v