I paid but cant file because it needs a update. Form 5405. Update not available till the 24th. Will I have to pay again?? Do i save an d close??

[cindylee99]

Software needs update but it's not available till March the 24th? I paid and it keeps going in a loop. Do I save and close and wait till the 24th??. Will I lose my payment I made? I paid $24.99 to file online.  Please let me know what I need to do. 

[Rachel_W · Accepted solution]

Yes, you should save your return and then close the program.  

No, you will not have to pay again.

Once the update for Form 5405 is available you can open the program, install the update, and e-file.

I apologize for any convenience.  Please comment below if I can assist you further. 

[cindylee99]

Thank you!  Wonder how late Saturday I need to try again??