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djayko
New Member

I need to reset your credit card authorization in order efile

I need to reset my credit card authorization to e-file

1 Reply
mesquitebean
Level 15

I need to reset your credit card authorization in order efile

If you are getting an error that says your credit card needs to be reset on the Intuit server, you'll need to contact Support during business hours.

5AM-5PM Pacific (8AM-8PM Eastern)

You can use the form at the link below to schedule a call back, or it may provide a number. 

Where the form asks what product you are using, be sure in the dropdown menu to indicate "CD/download" and the proper operating system, then indicate which Edition.

https://support.turbotax.intuit.com/contact


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