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xiguo20
New Member

I have followed the instruction to upgrade / PLUS, but I still could not get "Upgrade" in the left-hand menu.

 
9 Replies
VolvoGirl
Level 15

I have followed the instruction to upgrade / PLUS, but I still could not get "Upgrade" in the left-hand menu.

Does it say the Free Edition or the Free File at the top of the left black column?  Or some other version?
xiguo20
New Member

I have followed the instruction to upgrade / PLUS, but I still could not get "Upgrade" in the left-hand menu.

It is "Free Edition"
VolvoGirl
Level 15

I have followed the instruction to upgrade / PLUS, but I still could not get "Upgrade" in the left-hand menu.

xiguo20
New Member

I have followed the instruction to upgrade / PLUS, but I still could not get "Upgrade" in the left-hand menu.

There is no "Take me to my return button" in the screen after login. Tt is return page.
VolvoGirl
Level 15

I have followed the instruction to upgrade / PLUS, but I still could not get "Upgrade" in the left-hand menu.

Not sure where you are but try clicking on Add A State to get back into your return (if you see that).
xiguo20
New Member

I have followed the instruction to upgrade / PLUS, but I still could not get "Upgrade" in the left-hand menu.

I did that and I still could not get "Upgrade"
rroth1
Returning Member

I have followed the instruction to upgrade / PLUS, but I still could not get "Upgrade" in the left-hand menu.

No. Ihave Premier verion for 2017

 

VolvoGirl
Level 15

I have followed the instruction to upgrade / PLUS, but I still could not get "Upgrade" in the left-hand menu.

@rroth1  What is your question?  You have added on to an old thread.  Are you trying to access a prior year online return?

rroth1
Returning Member

I have followed the instruction to upgrade / PLUS, but I still could not get "Upgrade" in the left-hand menu.

I have Premier 2017.  I did all the entry but never filed.  Want to go back in, add one item and file.  But there is no upgrade button on top left and no menu to pull down.   I can't pay for the upgrade.  I have already downloaded the desk top version.

Thx for help!

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