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angekk13
New Member

I did my taxes on line .and I thought it was free..now its a charge of way over that I can even afford.

 
1 Reply
SDBaldie
New Member

I did my taxes on line .and I thought it was free..now its a charge of way over that I can even afford.

Hi - I see that you are in the deluxe product, which is different from our free product. There are a couple of reasons why you might've ended up here:

- Your tax situation didn't qualify for our free offering

- You selected features in the deluxe product not available in free

If your situation is the latter, you'll need to clear and start over your return, which you can do by going into the tools menu on the left side of the screen, selecting that option and then selecting the free product. 

Hope this helps! 

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