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3bs1
New Member

I am stuck in a loop. It keeps asking me to review my son's education info, but there's nothing to update. It won't move on.

 
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1 Reply
CatinaT1
Employee Tax Expert

I am stuck in a loop. It keeps asking me to review my son's education info, but there's nothing to update. It won't move on.

Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax.  You can also try a different browser.

 

Also, make sure you have ran all updates. 

 

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.

 

 

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