How to change to a different level of service?

[davidmknightdmk]

Need to drop back down from assisted level to previous level. Hit the wrong level last year.

[DoninGA]

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2023 online tax return. Click on Clear & Start Over.