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abccbrown
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Can I download my 2018 purchased download if nothing happens after I repeatedly try to download it?

I click on the download I purchased, a dialogue box comes up and asks if I want to save the file, I click "Save file," and nothing happens.  I've tried again and again and restarted my computer, to no avail.

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Accepted Solutions

Can I download my 2018 purchased download if nothing happens after I repeatedly try to download it?

Did you check your Download folder on your computer? That's usually where download programs are sent.

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1 Reply

Can I download my 2018 purchased download if nothing happens after I repeatedly try to download it?

Did you check your Download folder on your computer? That's usually where download programs are sent.

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