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Do you mean AGI? adjusted gross income? (rather than IGA?)
See this previous answer. (TLDR Turbotax won't let you efile a state return if you can't efile the federal return you can print out and mail your return to NYS.)
I need my agi number
@Stefan25 wrote:
I need my agi number
https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947
To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on View adjusted gross income (AGI)
Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript
If your tax return continues to be rejected with the 2018 AGI then enter a 0 (zero) for the AGI and e-file again.
If this is also rejected then you will have to print and mail the tax return.
See this TurboTax support FAQ for printing a tax return for mailing - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-
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