To contact
TurboTax customer service/support use their contact website during business
hours. If the problem concerns any type of refund for fees, use the key words billing issues and do
Not use the word Refund or
you will get a phone number for tax refunds.
Submit your
question/problem during business hours and then use the option for Call (a
phone number will be provided for Call) to speak directly with a TurboTax agent
–
https://support.turbotax.intuit.com/contact/