2023 Federal Personal Extension has been rejected

[LadyDana]

I have been rejected 3 times and don't know how to fix the issue within TurboTax.  

I received an email stating that the Taxpayer TIN in the Return Header must not be the same as a TIN of a previously accepted electronic return for the return type and tax period indicated in the tax return. However, I do not see how to fix this in the portal interface.

Can anyone please assist?

[ee-ea]

Use the IRS route

https://www.irs.gov/pub/irs-pdf/f4868.pdf