turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Odom27
New Member

2017 return

"Need help filing my 2017 returns. I downloaded the turbotax software and start a return but it says its my 2018 return. Where do i go to do the 2017 return?"
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies
Carl
Level 15

2017 return

Sounds to me like you actually ordered the 2018 product instead of the 2017 product from the "past years product" page. But that's a moot point now. If you'll be using TTX to file your 2018 taxes, you can just leave well enough alone since you've paid for it already, and just get TTX 2017 from the past year's product page at https://turbotax.intuit.com/personal-taxes/past-years-products/

Otherwise, you have no choice but to call Customer Support, as nobody in this public user-to-user forum can really help you with this. To get the number for Customer Support go to https://support.turbotax.intuit.com/contact/  Select  your product and then in the question box enter the word BILLING and click the Continue button.

Then fill out the information on that page and if necessary scroll down and click the "Get the Phone NUmber" button. Take note that you will not be provided a phone number when telephone support is closed. Support is open M-F from 5am-5pm *PACIFIC* time.

 

Te Ze
New Member

2017 return

2017 Return Tax Copy Please

 

 

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies