Military Tax Prep Tips and Help | TurboTax® Support

Tax help for military filers

I’ve added my military W-2 and answered the question saying it was from military but when I continue I get stuck in a loop of the same question being asked. What do I do?

After I added my w-2 is asks, “is this your military w-2” and I answer yes. When I continue it asks if I have my military w-2 and when I select yes it brings me back to the section to add my w-2 and just continues that loop whenever I try to proceed.... read more

I only have my military APO address, why is it asking for my physical address. I am overseas in Japan. What am i supposed to do?

I have never had this issue before. This is the first time this has happened. I've always used turbo tax.

Do I put active duty military income in home state or as a non resident of illinois

Can my son who was in basic training and AIT for the Army National Guard deduct his earnings from this endeavor off his Wisconsin income taxes?

Transitioning from Active to Reserve and changing residency

My husband has been active military, so we’ve been living in AK since we got married but are residents of NY and ME. He transitioned from active duty to reserves in November 2025 and we moved to ME—and he changed his residency to ME at that time. So ... read more

I am active duty military and do not have an employee state ID number in box 15, how do I proceed without this information?

Military Discount not being applied

I requested a callback, waited over 30 minutes, and when I finally received the call, it said I was connected but I sat in silence for five minutes before the call disconnected. I'm currently on hold again, hoping someone is actually available this t... read more

Can active duty military file for free?

My return was offset by a collections company for a military Star card from 15 years ago. Is there a statute of limitations of 10 years on that?

Is this considered a federal debt like AAFES (Military Star card) told me?Is there's a statute of limitations on garnishment of federal debts. It is my understanding there's a 10 year statute of limitations on collections for federal debts.If it is n... read more

Concern Regarding Unexpected Premium Charges and Request for Fee Review

Dear TurboTax Customer Support Team,I am writing to formally express my disappointment regarding my recent experience with your service.I have been a loyal customer since 2012, and over the years your platform has made tax preparation straightforward... read more

Getting charged fee

I am active duty and still getting charged the premium. It says it’s cause I had sold stocks and I had to use the expert. However I never sold, the company had a loss and sold the stock for me. I tried to downgrade cause I never selected the expert o... read more

Virginia allows subtraction of $40,000 in military pay. How to do this in TurboTax?

For 2022, Virginia allows subtraction from military pay, reducing State tax. It was 10K in 2022 and increased 10K per year until 2025. TurboTax does not recognize this law. How to file amended returns and current year?

Husband active duty military. Had to file MFJ federal, and MFS state due to different states. How do I file just MFS state on my account?

My husband is active duty military. He is a resident of NC, I am a resident of VA. Therefore, we were directed to file MFJ for federal, and then file our state MJS. My husband did just that under his Turbo Tax account, so my federal has been filed. I... read more

Is Turbotax deluxe free for military?

How to Handle Retroactive VA Disability Increase

Hello,I received from VA an increase in my disability rating on Feb 2, 2026 from 20 to 60%, effective August 8, 2025. I have my decision letter. I think this automatically transitions me into CRDP as I am a retiree collecting a 21 year pension. I've ... read more

Top Contributors

User

Count

Meet your expertsAll Experts >

Employee Tax Expert

Technical tax professional, Certified Public Accountant, happy to help.

Employee Tax Expert

I am in my 13th season as a tax professional and my 10th season as an enrolled agent

Employee Tax Expert

EA , Master's of Taxation

Employee Tax Expert

Enrolled Agent with 13 years of experience helping individuals and business owners navigate the tax code. I en...

Spotlight

Tax Questions: Who's Your Expert?

Home Office: Pros, Cons, & Taxes!

New Tax Deductions & Changes - One Big Beautiful Bill Act (OBBBA)

Expert does your taxes

Do it yourself

Resources

Support

Featured Topics

I’ve added my military W-2 and answered the question saying it was from military but when I continue I get stuck in a loop of the same question being asked. What do I do?

I only have my military APO address, why is it asking for my physical address. I am overseas in Japan. What am i supposed to do?

Do I put active duty military income in home state or as a non resident of illinois

Can my son who was in basic training and AIT for the Army National Guard deduct his earnings from this endeavor off his Wisconsin income taxes?

Transitioning from Active to Reserve and changing residency

I am active duty military and do not have an employee state ID number in box 15, how do I proceed without this information?

Military Discount not being applied

Can active duty military file for free?

My return was offset by a collections company for a military Star card from 15 years ago. Is there a statute of limitations of 10 years on that?

Concern Regarding Unexpected Premium Charges and Request for Fee Review

Getting charged fee

Virginia allows subtraction of $40,000 in military pay. How to do this in TurboTax?

Husband active duty military. Had to file MFJ federal, and MFS state due to different states. How do I file just MFS state on my account?

Is Turbotax deluxe free for military?

How to Handle Retroactive VA Disability Increase

Unlock tailored help options in your account.

Get more help

Ready to start your taxes?

Do you have a TurboTax Online account?

Featured Topics

Unlock tailored help options in your account.

Get more help

Ready to start your taxes?