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Won't show error to fix

Help. Trying to file today before I return. When TT reviews my returns I get an error message. I get the message "Dividend Income Worksheet: Payer has too many characters." Then I hit continue continue botton nothing happens and the software seems to freeze.  I went to all my forms and there were no error symbols on any of my forms.  I then went to file and it is trying to force me to file one of my state returns by paper (the Iowa return for which I am a non-resident with some limited farm trust rental income).  My resident state is NE.  How in the world do I find the error?  I went through all my 1099 Div and didn't see any payer number problems.  I use TT Advantage Premier desktop.

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1 Reply
PatriciaV
Employee Tax Expert

Won't show error to fix

The error message you're seeing can come from either Form 1099-DIV or from Schedule K-1. This doesn't show up as a forms error. In TurboTax for Desktop, you can fix this using Forms Mode (click the Forms icon in the TurboTax header).

 

Open each Form 1099-DIV in your return and edit the Payer's Name to no more than 30 characters. Likewise, open each K-1 Partner / K-1 S-Corp and edit the Name of the partnership/corporation.

 

Return to Step-by-Step and run SmartCheck again.

 

The state file by mail issue should be explained when you try to file the return. Generally, one or more forms in your state return can't be e-filed.

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