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The TurboTax online editions for tax year 2023 have shut down. You will need to download one of the 2023 desktop edition and install the software on a personal computer, Windows or Mac. The 2023 tax return cannot be e-filed, it has to be printed, signed, dated and mailed to the IRS.
You will need to download the tax data file for 2023 to continue the return on your computer.
To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of the screen and on the section Your tax returns & documents. Click on the Year and Click on Download .tax file
And see how to finish a return you started online
https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-finish-a-prior-year-return-that-i-...
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