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jerrycw54
Level 1

Money back guaranteed

You withdrew $69.99 from my checking account put back you did not get authorization for that withdrawal
3 Replies
tagteam
Level 15

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DoninGA
Level 15

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Did you request to have the TurboTax account fees paid from the federal tax refund and you have not yet received the refund?

If so then see this TurboTax support FAQ for payment of the account fees - https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...

mesquitebean
Level 15

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What was the fee of "69.99" for?  

 

Possible scenario:

 

Are you in California?   If so, if you are using 2018 desktop software, and chose to pay the state efile fee out of the Federal refund, you would have a state efile fee of 24.99 plus a fee for Premium Services of 44.99 (required for that payment method), which would total 69.98.   Is that your situation?     If so, and if your Federal refund was delayed, then after a certain length of time, TurboTax would start emailing you bills, and if not paid, they debit your bank account as DoninGA explained above.  See the FAQ link he posted above.

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