turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

it’s says they did not get my 2021 state tax return

the irs sent me a letter saying that i did not file my 2021 state tax return and i did file with turbo tax and can not get my documents for that year . now i owe the irs they say over 300
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies

it’s says they did not get my 2021 state tax return

If the letter is from the IRS it's fake because the IRS does not send letters or anything else for non-filing of state returns. if it's from the state it could be legit. you can go to the state's webpage and find a number to call to check. The other option is to check the filing status in Turbotax 

 

Sign in to your TurboTax account and open Your tax returns & documents on the Tax Home screen. Your state return for 2021 should be listed as Filed, and your Return Status should say Accepted. If it says Started instead, your state return was never filed. if it's complete you can print it out, assuming all fees have been paid, and mail it in. following the basic Turbotax instructions for attachments and the instructions in the letter for filing. 

 

if it's not complete, you'll need the desktop app to finish the state and file. If you have paid all your fees, try contacting support to see if they'll push a free desktop version. Otherwise, you'll need to purchase and download that year'sTurboTax software for PC or Mac, as TurboTax Online and the mobile app are only available for the current tax year.

it’s says they did not get my 2021 state tax return

Take a closer look at the letter and see who really sent it.  The IRS is only concerned with federal tax returns;   the IRS would never send you a letter about owing state tax due.   So if the letter says it is from the IRS and is about owing money to your state, it is a scam.   Only your state would send you a letter saying you owe money to the state.

 

If the letter is in fact from your state----does it say you did not file a 2021 tax return or does it say you did not pay your tax due for 2021?   Your only proof that you paid your state tax for 2021 would be your own bank or credit card record.

 

If you are not sure  if the letter is legitimate---contact your state.

https://ttlc.intuit.com/community/state-taxes/help/how-do-i-contact-my-state-department-of-revenue/0...

 

 

And to find your 2021 return:

 

  You have to access your own account and/or  print it for yourself using exactly the same account and user ID that you used when you prepared the return.

 

Start a 2024 return online and enter some personal information  so that the menu on the left opens up and lets you access your past year returns.

 

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/270...

 

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

 

Account Recovery

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

 

 

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

 

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

 

 

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

 

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/find-last-year-tax-data-file-...

 

 

You can get a free transcript from the IRS or for a fee of $30, an actual copy of your tax return.

https://www.irs.gov/individuals/get-transcript

https://www.irs.gov/pub/irs-pdf/f4506.pdf

 

 

 

SAVE YOUR TAX RETURNS !

 

EVERY year before mid-October you should save a copy of your tax return as a pdf and print a copy of it for your records.  That way you will not be searching online frantically when you need it for a lender, FAFSA forms, your next tax return, etc. 

https://ttlc.intuit.com/questions/1900937-why-should-i-save-a-pdf-copy-of-my-return

https://ttlc.intuit.com/questions/1899779-what-s-the-difference-between-the-tax-data-file-and-the-pd...

 

https://ttlc.intuit.com/questions/1912466-how-do-i-save-my-return-as-a-pdf-in-the-turbotax-software-...

 

 

NOTE:  TurboTax and the IRS save returns for seven years.  Returns older than seven years are purged.

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies