Why can't Full Service do my taxes?

Full Service is not available for some customers in certain tax situations. But you can still get help preparing your return with TurboTax Live.

The following situations are not supported on Full Service:

• Complex foreign transactions
• Illegal income, including income that is legal at the state level, but not legal federally
• Taxpayer is a minor
• Taxpayer filed a nonresident return last year
• Taxpayer is a dual-status resident or part-year resident or must elect to be treated as a resident
• Return is filed by a Power of Attorney
• Married filing separately in a community property state where the exception to allocation hasn’t been met
• Comprehensive tax projections or planning
• Any IRS forms or situations that TurboTax Online does not support
• Filing more than 5 states