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What's not covered by the TurboTax Audit Support Guarantee?

SOLVEDby TurboTax204Updated March 08, 2022

The TurboTax Audit Support Guarantee doesn't cover:

  • 2018 or prior-year tax returns as of January 1, 2022 (support for 2018 tax year returns ends on December 31, 2021)
  • Returns prepared in TurboTax Business
  • Rejected returns that were never re-submitted or re-filed
  • Form 1040NR and other tax forms not supported in TurboTax
  • Tax returns that were prepared or filed in violation of the TurboTax User Agreement

In addition, the Audit Support Guarantee doesn't provide:

  • Audit representation
  • Audit advice (including legal advice)
  • Reimbursement for add-on fees (for example, Pay With Your Refund, Audit Defense, etc.)

You can read the fine print at the Intuit Software End User License Agreement for TurboTax Desktop Software or the TurboTax Online Terms of Service. Enter audit support in the Find feature in your browser (usually listed under Edit) to go to it quickly.

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